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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

John White

August 24, 2023

5  out of  5 rating by John White
"Shana and her team have been so helpful guiding me through the insurance process. Lori was especially helpful. Would highly recommend!"

Richard Mamelok

August 16, 2023

5  out of  5 rating by Richard Mamelok
"I"ve had nothing but good experiences. They answer my calls promptly and have always been helpful when needed. Highly recommed them."

Ronald Inselberg

August 7, 2023

5  out of  5 rating by Ronald Inselberg
"Shana Nelson has been my State Farm Insurance Agent for over 20 years, and has taken care of all of my automobile and homeowner's insurance needs. Her office has always responded promptly and accurately to my questions and to the claims that I have submitted. They just helped me with changes to my automobile owner's policy and they explained it all clearly and it was all very conveniently accomplished using emails and telephone calls."

Bastian Kleinehellefort

August 7, 2023

5  out of  5 rating by Bastian Kleinehellefort
"Great service and fast responses. Very happy with the team!"

Hwangchi Shih

August 5, 2023

5  out of  5 rating by Hwangchi Shih
"my concern was quickly resolved on the phone."

Joe Pearlman

August 4, 2023

5  out of  5 rating by Joe Pearlman
"Helpful, friendly, responsive. I have been with Shana Nelson's office for many years,"

Ludmila Maslow

August 3, 2023

5  out of  5 rating by Ludmila Maslow
"Staying with State Farm for 35 years. Laurie Crawford is very nice and knowledgeable Agent, appreciate it."

Jonathan Terleski

August 3, 2023

5  out of  5 rating by Jonathan Terleski
"Have been with Shana and State Farm for almost 20 years and couldn't ask for more!"

Jessica Isla-Rutherford

August 3, 2023

5  out of  5 rating by Jessica Isla-Rutherford
"Laurie has been a huge help and is always there when I need her! I have had my policies with Shana for as long as I can remember. My mother & father had policies with her, since the early 2000s (including my car when I was on their policy), and then I continued to get my policies through her as an adult with my own home. We have had amazing customer service and outstanding coverage at great rates for decades. I highly recommend!"

Frank Wener

August 2, 2023

5  out of  5 rating by Frank Wener
"Victoria Pollock was great at assisting me with my insurance questions and concerns, she was so helpful. She was very patient and took the time to work with me. It is great that Shana has someone like Victoria on her team. I highly recommend using Shana Nelson's State Farm Office."

Kamran Torabi

July 31, 2023

5  out of  5 rating by Kamran Torabi
"I have been with Shana's office for more than 20 years, excellent response time, excellent review of the policies and great team helping with my insurance needs."

Rod Helm

July 30, 2023

5  out of  5 rating by Rod Helm
"Always a pleasure doing business with Faith at Shana’s office. She’s highly responsive, looks after my many policies, really knows her stuff, and is a lovely person to chat with. I’m very grateful to have Faith in my corner!"

lisa alper

July 25, 2023

5  out of  5 rating by lisa alper
"Faith is a superior representative of the State Farm Company. After many years of inner policy mix-ups managed by others, Faith straightened all the policy inaccuracies quickly and is always friendly and helpful whenever she is called upon. She is truly a pleasure."

Anonymous 1

February 8, 2023

5  out of  5 rating by Anonymous 1
"Abby was great"


January 24, 2023

5  out of  5 rating by mpsl
"Great service and support from the team. Appreciate the timely response and follow up."

Zhengyang Tian

January 12, 2023

5  out of  5 rating by Zhengyang Tian
"Super patient, nice and helpful. Spent almost an hour to help me get my insurance plan start in a day. Looking forward to keeping working with her."

Tam Tran

January 10, 2023

5  out of  5 rating by Tam Tran
"Shana and her staff are very knowledgeable and they gave us a great quote when we were shopping for homeowner insurance."

Jennifer Williams

December 31, 2022

5  out of  5 rating by Jennifer Williams

Daisy Tsukii

December 31, 2022

5  out of  5 rating by Daisy Tsukii
"Fast response and informative."

Alex Kent

December 28, 2022

5  out of  5 rating by Alex Kent
"Abby made everything a breeze when switching my auto insurance, and Shana’s Nelson State Farm agency has been great to work with for the past 7 years."

Brian Sator

December 17, 2022

5  out of  5 rating by Brian Sator
"Abby was extremely helpful with adding some additional policies to my plan, and adjusting existing policies. I have worked with Shana’s office and Abby a number of times and I couldn’t be more appreciative of their service."

Katelyn Dunaski

December 16, 2022

5  out of  5 rating by Katelyn Dunaski
"I have worked with the Shana Nelson State Farm team for over 5 years. They have been easy to work with and always go out of their way to help get me exactly what I need!"

Chris Cherupil

December 16, 2022

5  out of  5 rating by Chris Cherupil
"Super personable and made it painless when I needed to migrate my insurance after a cross-country move."

Lucas Tartaglia

December 16, 2022

5  out of  5 rating by Lucas Tartaglia
"Great support. I was contacted quickly after online quote. Abby was very helpful getting insurance on my classic pickup trucks. Very good service and prices."

Hill Gates

December 16, 2022

5  out of  5 rating by Hill Gates
"I have been with Shana Nelson's agency for almost 40 years, most recently helped by Abby Shearer. The agency and Abby herself manage my insurance needs with speed, flexibility, and integrity. It is always pleasant, and I am always confident when I trust my business to Nelson"s team. Hill Gates"