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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Anonymous 1

February 8, 2023

5  out of  5 rating by Anonymous 1
"Abby was great"


January 24, 2023

5  out of  5 rating by mpsl
"Great service and support from the team. Appreciate the timely response and follow up."

Zhengyang Tian

January 12, 2023

5  out of  5 rating by Zhengyang Tian
"Super patient, nice and helpful. Spent almost an hour to help me get my insurance plan start in a day. Looking forward to keeping working with her."

Tam Tran

January 10, 2023

5  out of  5 rating by Tam Tran
"Shana and her staff are very knowledgeable and they gave us a great quote when we were shopping for homeowner insurance."

Jennifer Williams

December 31, 2022

5  out of  5 rating by Jennifer Williams

Daisy Tsukii

December 31, 2022

5  out of  5 rating by Daisy Tsukii
"Fast response and informative."

Alex Kent

December 28, 2022

5  out of  5 rating by Alex Kent
"Abby made everything a breeze when switching my auto insurance, and Shana’s Nelson State Farm agency has been great to work with for the past 7 years."

Brian Sator

December 17, 2022

5  out of  5 rating by Brian Sator
"Abby was extremely helpful with adding some additional policies to my plan, and adjusting existing policies. I have worked with Shana’s office and Abby a number of times and I couldn’t be more appreciative of their service."

Katelyn Dunaski

December 16, 2022

5  out of  5 rating by Katelyn Dunaski
"I have worked with the Shana Nelson State Farm team for over 5 years. They have been easy to work with and always go out of their way to help get me exactly what I need!"

Chris Cherupil

December 16, 2022

5  out of  5 rating by Chris Cherupil
"Super personable and made it painless when I needed to migrate my insurance after a cross-country move."

Lucas Tartaglia

December 16, 2022

5  out of  5 rating by Lucas Tartaglia
"Great support. I was contacted quickly after online quote. Abby was very helpful getting insurance on my classic pickup trucks. Very good service and prices."

Hill Gates

December 16, 2022

5  out of  5 rating by Hill Gates
"I have been with Shana Nelson's agency for almost 40 years, most recently helped by Abby Shearer. The agency and Abby herself manage my insurance needs with speed, flexibility, and integrity. It is always pleasant, and I am always confident when I trust my business to Nelson"s team. Hill Gates"

Kent Wong

December 16, 2022

5  out of  5 rating by Kent Wong
"Quotes were fast and reasonable. Abby was on the ball and I felt like she understood my insurance needs well."

Marc Windisch

November 30, 2022

5  out of  5 rating by Marc Windisch
"Very competent support and reasonable pricing"

Diana Antes

November 14, 2022

5  out of  5 rating by Diana Antes
"I have been with Shana and her team for over 20 years. They are so helpful and will go above and beyond with all of your insurance needs. Shana and Laurie are the best. Thank you!"

John Riemenschnitter

October 26, 2022

5  out of  5 rating by John Riemenschnitter
"Shana and her team are fantastic!"

prasana seth

October 20, 2022

5  out of  5 rating by prasana seth
"Shana and her team are awesome. I have been with them for multiple years, and have referred many many friends who are also happy customers. Laurie especially is a doll, is the best to have your side during those crazy moments and is a rockstar! Great team, great service. Highly recommend."

Roger Pierno

September 30, 2022

5  out of  5 rating by Roger Pierno
"I called Shana's office and spoke with an agent about some damage to my car. The agent called the claims department for me and stayed on the phone to assist with filing the claim, helping to answer questions. The whole process was very easy, quick, and straight forward."

Ben Taborek

September 30, 2022

5  out of  5 rating by Ben Taborek
"I am new to the United States and Miguel was very helpful in picking out auto insurance. Good communication and quick to reply to emails and calls. Look forward to working more with him in the future."

Ronald Inselberg

September 27, 2022

5  out of  5 rating by Ronald Inselberg
"Shana Nelson has been my State Farm Insurance Agent for over 20 years, and has taken care of all of my automobile and homeowner's insurance needs. Her office has always responded promptly and accurately to my questions and to the claims that I have submitted."

Arturo Ruvalcaba

September 23, 2022

5  out of  5 rating by Arturo Ruvalcaba
"The customer service is excellent whenever I call my agent, very responsive, which is exactly what I need when it comes to insurance."

Hannah Adams

September 6, 2022

5  out of  5 rating by Hannah Adams
"You truly can't find someone nicer than Shana. She is a true pleasure to work with!"

Shirley Arata

June 22, 2022

5  out of  5 rating by Shirley Arata
"Team Shana Nelson all the way!!!"

binh diesel

June 22, 2022

5  out of  5 rating by binh diesel
"Laurie C and her team has been assisting me for my coverage needs for years. They are very professional, friendly, and responsive!… service is A++! You can always count on statefarm and especially this team. Been a pleasure to do business with. Ty :)"

Sean O'Connor

June 18, 2022

5  out of  5 rating by Sean O'Connor
"I've been with Shana Nelson and the State Farm team for sometime now. Always the greatest, easiest service and they know me.. People buy from people and when it comes to insurance - Laurie Crawford and Shana's team are the best!"